Orders CANNOT be changed, modified, or canceled after checkout.  

Please note:  Standard shipping orders take 3-5 business days to be processed and packaged before they are shipped out.

Due to COVID-19, we are experiencing delays in shipping, and your order may take longer than usual to ship.

Shipping FAQ

Postal Service Guarantees

• We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 5-7 business days to process the order, and we cannot be held liable for FedEx/UPS guarantees. If the item is not delivered in time, please contact UPS OR FEDEX (which ever shipping company is emailed to you). We will NOT refund additional shipping charges if UPS/FEDEX fails to meet their guaranteed shipping times. 

UPS Guarantees: 

• We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 3-5 business days to process the order, and we cannot be held liable for UPS guarantees.  If the item is not delivered in time, please contact UPS (1-888-742-5877). We will NOT refund additional shipping charges if UPS fails to meet their guaranteed shipping times. 

Wrong Address Disclaimer

• It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. 
• If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. 
• All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.